Returns

NO REFUNDS NO CANCELLATIONS NO EXCEPTIONS. Only SIZE EXCHANGES. 

We are more than happy to exchange for a different size. Items must be shipped back within 14 days of delivery date. Items must be shipped back within 14 days after receipt to the address on the label via USPS. Include the receipt, the size and order number. 

To be eligible for an exchange, the garment should be unworn, fitted with all tags and labels and in the same condition that you received it. It must also be in the original packaging. 

We’re unable to accept returns beyond the 14 days of your receipt and anything sent to us after 14 days may be returned to you. 

Customer is responsible for return shipping costs. 

Unfortunately, sale items within the Sale section are not eligible for exchanges. 

 

DAMAGED ITEMS 

All items are Quality checked before shipping. We only replace items if they are damaged, not from delivery, that are return postmarked within 7 days of delivery. Item will be reinspected upon receipt and the garment should be unworn, fitted with all tags and labels and in the same condition that you received it. Customer is responsible for return shipping costs. If you received a damaged item, contact our customer services immediately. Send us an email at hello@lovoirx.com.